We ship daily from Sydney Australia

We use express DHL and tracked express Australian post, it takes 2-5 business days

Take advantage of afterpay & pay in weekly or fortnightly interest free payments. 

To select afterpay as a payment method just complete the checkout process. Firstly, fill out all necessary contact details for your order followed by completing the shipping information page. Finally click "continue to payment." This is where you will be able to select your preferred payment method. Afterpay located near the bottom of the list.

Fully charged hand held breast pump will give 2.5 hours of pumping time.

Wearable pump will give you 2 hours pumping time.

The pump is not silent, but it is quiet it does make a quiet pumping noise, the motor is under 55db for the hand held and 60db for the wearable pump

Please look at the troubleshooting page in your manual if you are noticing low or no suction first as this may sort the issue promptly

You may need to change the diaphragm/suction bowl & valve every 4-8 weeks depending on how often you use the pump, these are sold separately this could be why your pump doesn't have good suction.

If you don't have the droplets picture on the display screen on the hand held pump, this means it is NOT in pump mode.

Try putting just the pump motor by itself on your hand firmly pressing down on your palm on suction mode, if it can suck your skin then it is working - it could be assembly or the diaphram or valve are worn or damaged?

We have 3 sized breast shields available for the hand held breast pump - 21mm, 24mm and 27mm, (21mm is the smaller size and 27mm is the larger).

The shield is sold on your pump, so choose your size when ordering. You can also order these shields seperatly and they can still be used on your hand held pump and change up or down a size if required.

Breast size does not determine the shield size.

The wearable pump comes with a 25-27mm standard shield and it also has a 2x pack of inserts with the pump incase you need to pop one inside the main shield to make the shield smaller for a more comfortable fit.

These inserts are also sold seperately in a 2x pack that has the 19mm & 22mm insert (one of each) for replacement, or to put into your hand held pump shield if you need smaller than the 21mm shield pump option.

Our new 180ml PPSU bottles are sold in a 2pk. 1 bottle also comes on the pump in the hand held pump pack. PPSU is a safer healthier product to use when warming milk for babies.

The wearable pump does not come with a bottle

You can store your milk in the refrigerator for up 48hrs and store in freezer for 8 months.

You can, but we don't advise heating any milk in the microwave, it can cause hotspots or uneven heating and can burn baby.

You can heat/warm the storage bags in a container of hot water and mix around give a gentle shake to mix the cold and warm milk together until completely warmed.

You can also heat/warm the storage bags of stored milk or soft food or the bottled milk in our steam steriliser at a temperature that suits you and baby

Our steriliser can keep bottled milk warm for 6-8hrs, but please check how long you should keep your particular milk source warm by checking in with The Australian Breastfeeding Association (ABA) runs the National Breastfeeding Helpline. This 24/7 free service, is available on1800 mum2mum (1800 686 268).

The National Breastfeeding Helpline is supported by funding from the Australian Government.

Formula Milk is different to breast milk and has different time frames that it can be kept warm.. Read your formula guide line for the specifications for that particular formula

The best position for pumping is in a relaxed environment, slightly lean yourself forward and relax into the pump shield as if you were leaning slightly over to feed baby directly.

When comfortable, use a low stimulation mode and then gently increase the level, then change to a low suction mode and gently increase the level to a comfortable sucking or drawing out feeling. Dont over do it.

It is not advised to microwave milk it creates unsafe hot spots. Yes you can combine milk collected from the same day. Do not mix different days milk together or fresh milk with frozen milk. Depending on the heat of the day try not to store milk at room temperature for longer than 2 hours. Heat milk by placing in a container and sit in warm water.

Not everyone will have a successful breastfeeding journey unfortunately, likewise not everyone will have a successful pumping experience either. This does not mean the pump is faulty.

But if it is faulty, we will need you to contact us via email and let us know your order number and a summary of what the issue is, we maybe able to help trouble shoot for you.

If over discussion and possible photos or video, we think it is faulty then you will need to return it to us for us to check it, we can test it. Then we will either replace, repair or refund for you.

We are proud of our pump & steam steriliser proven performance and they are covered by 12mth mechanical fault warranty.

If you have caused the fault yourself with mis use or neglect or failure to change parts as required and this has caused damage to the mechanical properties of the pump then your warranty is void - this includes using the incorrect strength USB Charge port as stated on the website and in the manual

The warranty is for single user only.

Your warranty is non transferable to another user or new purchaser of your pump/ product.

All other products on our website have a 6mth warranty unless specified differently.

You are welcome to contact us by e-mail at sales@tinybloom.au

No

The wearable and the hand held pump really only share the same USB cord and the shield inserts can be used on both models to help make the shield smaller if required.

Each model has its own replacement parts and replacement valve and diaphram kit, they are seperate models and need seperate parts

If you have a product or order query, an issue you can't resolve with the trouble shooting manual, or you need help, please email with your order number to: sales@tinybloom.au

We would love to keep you updated with new products or discounts so follow us on Instagram or Facebook or subscribe to our free email list.

Please check we may have to put a "pre order date" on a product of when we expect it to us, if it is not currently in our stock room. It will then be shipped to you the next day.

We will clearly have this date next to the product when you add to basket, so you can decide if you are happy to wait. We can often send earlier than the "pre order date" stated but if shipping to us is held up longer than the pre order date then we will let you know via email of the delay, and then you decide if you are happy to wait the new timeframe

Packaging and courier bags:

We have an eco, less plastic biodegradable philosophy and use as little plastic as possible when sending you your products, this is a constant evolving process for us that we are proud of and constantly look for earth friendly alternatives, starting from our product packaging to the way we send it to you.

We use POLLAST!CTM Mailers made from 100% Ocean Bound Plastic Pollution. This packaging actually cleans up the environment and helps break the cycle of poverty and plastic pollution at the same time.

POLLAST!CTM are working with coastal communities that are impacted by the compounding effects of pollution and poverty to remove plastic pollution from their beaches and riverways before it reaches the ocean. They then recycle it into packaging. Your courier bags are Recyclable with soft plastics. 200% Carbon offset.